Question 1

What's the cut off date for ordering cake jars?

Accepted Answer

All pre-orders for cake jars will close on Sunday, 22nd March.

Question 2

When will I receive my cake jars?

Accepted Answer

Cake jars will be shipped out on Wednesday, 1st April so you can receive them in time for Easter.  Pick up will be from Thursday, 2nd April.

Question 3

Can you add a note to my delivery as a gift?

Accepted Answer

If your order is a gift for someone, leave a note at checkout with a quick personalised message and I will add it to your order.

Question 4

Are your cakes made from scratch?

Accepted Answer

Yes absolutely 100%. I'm a home baker and all of our products are made with quality and flavour in mind. Every cake, buttercream and all fillings are made from scratch... you taste the home made flavour in all our cakes. This is reflected in our pricing. Quality ingredients are not cheap and baking from scratch takes a lot longer than packet mix.

Question 5

Can I taste your cake before ordering?

Accepted Answer

Of course! I offer cake tasting boxes that can be ordered through messenger and Instagram for now. They will be made available online soon.

Question 6

Do you deliver?

Accepted Answer

Orders are delivered across Melbourne. The delivery fee varies depending on distance. If you prefer to pick up your order I can organise that with you when booking. Delivery for weddings and large events that require on site set up will be quoted individually. Pick up is not available for tiered cakes.

Question 7

Can I cancel my order?

Accepted Answer

Cake jars & cupcake orders are eligible for a full refund if cancelled 72 hours prior to delivery/pick up date.

Love Cake

FAQs